Yes, I still hate expressvu

I am currently sitting on hold with Bell Expressvu at (what I hope is) the end of a 50 minute phone call to deal with the exact same problems I had in December. They are still billing us for service at our old address, and they still owe us over $500. If someone stole $500 from my pocket on the street, it would be called theft. With Expressvu, it’s a “billing error.” Every two months I make this call (okay, I skipped May because I was too busy to waste an hour), and every two months the agent on the phone assures me that the problem will be corrected. In March, I faxed their billing department 12 pages worth of documents to prove that we live where we live and that they owe us the money. I also added up the total time I’ve spent on the phone with them, and we’re approaching 20 hours since August. We won’t know if it’s fixed this time, though, until September. . . .

Can scholars get a cut?

Over at Differences and Repetitions, Ted Striphas wonders whether authors in academic publishing could change the industry the way comic book authors did:

So what might we do to improve the situation for academic authors? We might take a cue from the comic book industry. In the 1990s, star writers and illustrators such as Todd McFarlane stopped working for Marvel and DC, the industry majors, and began their own lines. Significantly, they allowed those in their emply to retain rights to the words, pictures, and characters they created. This totally transformed the industry. The new companies almost immediately siphoned off the best talent from Marvel and DC, who were then forced to offer similar deals to writers and artists in order to remain competitive.

I wonder: is something similar possible in academic journal publishing? Is there a way to allow authors to retain most rights to our published work, and perhaps even to profit directly from it? If we could create a journal like that–a successful one–might it not compel the large journal publishers to follow?

This is an interesting question, because unlike a lot of the open access and creative commons activism, it starts from the premise that even our little dark corner of the publishing industry is monetized and scholars might deserve a piece of the action. The question is: for which sectors is this an important move? University presses are often not-for-profit operations, and right now the model appears to be that journals subsidize the publication of books (plus a few blockbuster books subsidize the rest). So university presses are, as far as I can tell, still doing scholars a favor by existing and therefore deserve our support as authors and readers. But of course for-profit textbook and journal publishing is a whole other thing. That seems much more lucrative, which is why journals come in bundles for libraries, and also why so many presses at Communication Studies conferences are talking about textbooks and writing that is “accessible to undergrads.” This category is most certainly fictional, but they mean textbook-y plain prose, which in my experience is “boring to undergrads” and also “not as useful for scholars” but quite probably “high margins for publishers.” I will stop using quotes now. There’s also journal publishing and course adoption issues, where revenue does flow in and where authors usually sign away their rights: we don’t get paid to publish in journals and when copy shops pay publishers for course adoption or other presses pay them for anthologization, we don’t get a cut. At least I don’t. The few times I have been paid for essays, they have been flat fees and that then mean I get no cut of future sales or revenues, which are obviously expected to be much greater than what I was paid, otherwise there would be no point.

From here, there are three routes: open access, which requires some kind of public funding, which can in turn lead to all sorts of problems (as exemplified by the Canadian academic publishing industry, where granting agencies basically control a lot of what presses do). We can go open access + free labor, but that means that we are in an all (or mostly) volunteer operation, which makes it inherently fragile (want to understand the publishing schedule of Bad Subjects? The more people willing to put in the hours, the more issues we put out in a given year). Or last, some kind of co-op model. It works for grain, maybe it can work for us, but the logistics are beyond me. So I’ll have to wait for Ted’s next installment.

When good software goes bad

Somewhere in these pages I have extolled the virtues of Entourage as an email client. I used to be a devotee of Eudora, but I switched over to allow Entourage to interface more fully with McGill’s exchange server. Plus, I liked how it integrated email, calendar and address book.

But today, somehow, my “database” got corrupted. I only recently learned that Entourage had a database, which is a whole other story. But it appears to be enough of an issue that Microsoft has a program to fix your database, which I used, since Entourage has pretty much every email I’ve sent and received since 1998. Although I’ve backed it up, it’s apparently a very clunky system. After having my database reconstructed, I opened Entourage and was immediately treated to it re-sending at least 25 emails, if not more, from weeks ago. It’s now been reconstructing my mailboxes for at least 75 minutes. Ugh. What a colossal waste of time and a socially awkward situation. Microsoft ought to be able to prevent that.

New Text

I see that I’ve been neglecting this feature of the blog. Here’s a catch-up post starting with something hot off the internet:

Jonathan Sterne, Jeremy Morris, Michael Brendan Baker and Ariana Moscote Freire, “The Politics of Podcasting.” In “After Convergence, What Connects?” a special issue of Fibreculture edited by Caroline Bassett, Maren Hartmann and Kate O’Riordan, issue #13 (July 2008).

And now a couple catch-ups:

“Musica programada y Políticas del espacio público,” in La música que no se escucha: approximaciones a la escucha ambiental, ed. Marta García Quiñones, 39-53. Barcelona: Orquestra del Caos, 2008. (This piece is a Spanish translation of “Urban Media and the Politics of Sound Space”).

“Media or Instruments? Yes.” Offscreen 11:8-9 (Aug/Sept 2007) (Note: this is an English-language republication of “Pour en finir avec la fidélité (les médias sont des instruments)”)

So there I was tonight

in the theater, watching “Get Smart” with Carrie and a couple friends, and what do I see? The Arts Building! The place where I work. Then the main character drives around the driveway in front of the Arts building. And you can see the McGill red and white colored flowers, and the banner hanging off the Redpath Museum. That’s definitely a first for me. Apparently it’s also in Battlefield Earth.

Earlier in the film, the main character enters the Smithsonian’s Castle. I never worked there, though I had to go in there to get paid once. I don’t think I’ve ever seen a movie with extended exterior shots of two buildings I’ve been in.

Surprise: Predatory Lending Hits the Poorest Hardest

I mostly read magazines in bed and I have an on-again off-again relationship with The Nation. However, I spent a couple nights mulling over this disturbing story about what the mortgage crisis is doing to the black middle class.

Meanwhile, the papers here have been running congratulatory editorials because the conservatives finally got it together to enact some limitations on lending practices in Canada. In my estimation, they should be stricter, especially given the kinds of penalties lenders here are allowed to inflict on buyers so that we are more likely to not lock in our interest rates for too long.