Starter Pack I now have a starter pack I send to welcome BIPOC people, especially femmes, who are questioning whether they might be autistic, filled with essays, memes, hashtags, and online assessment tools. Many people with all kinds of disabilities are doing the same thing, even when we also pursue an official diagnosis—the first hints …
Category Archives: Impotent Rage at Telephone Customer Support
AAA, WTF?
The American Anthropological Association meets next fall in Montreal. I’m excited to see some friends, and when some colleagues asked me to be on a panel, I agreed. Little did I know that the paper submission process involved a money grab by AAA, and that their conference registration system has no provision for participation from …
Incredible
It’s hardcore recommendation season and I’ve been spending a little time each afternoon working on a recommendation as I line up the templates for the year (or send out the fellowship recs, which are usually due first). Today was my first attempt to engage with SSHRC’s new online interface. They have, happily, trashed the ludicrous …
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Fluoride gel, not paste. Frustrated with pharmacies. Magic mouthwash? Wait.
*&!$%^!
Our fantasy football league draft was scheduled for 9pm. I have been working from home online all afternoon with no problem. At 8:45, as we’re getting ready, the modem goes down and says our Sympatico username is invalid. One hour on the phone with a script-reading tech support person and multiple resets and it finally …
Yes, I still hate expressvu
I am currently sitting on hold with Bell Expressvu at (what I hope is) the end of a 50 minute phone call to deal with the exact same problems I had in December. They are still billing us for service at our old address, and they still owe us over $500. If someone stole $500 …
2 hours 30 minutes on the phone with Bell customer service in the last 48
I feel like Kevin Dillon’s character on Entourage even writing this stuff down (he’s the one who flies into a rage when they screw up his order at Starbucks), but really, between the insipid hold music, the endless proliferation of account numbers and dollar totals and the inability to get a straight answer other than …
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